Frequently Asked Questions

General Questions

Click on the FREE QUOTE button at the top right of this page, complete the form to schedule a FREE in-home quote at your convenience.

Yes! We would love to provide you with an instant quote; however, every customer and home is unique. We offer customizable plans to fit every home and budget.

We provide everything we need to clean your home, including commercial-grade vacuum cleaners.

However, if you prefer specific products, we can accommodate your needs. If you want specific products used please inform us during our first visit.

If we did not meet your expectations, we want to hear about it. We have one of the industries best guarantees! Unfortunately, mistakes happen; what sets us aside from our competitors is how we handle them. If you are not happy with our service, we will return and correct the mistake, and receive a discount on your next cleaning.

Click on the FREE QUOTE button at the top right of this page, complete the form to schedule a FREE in-home quote at your convenience.

Scheduling Questions

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

It’s entirely up to you. If you’re not going to be home, make sure you let us know how to access your property by providing a key or access code.

Because we base our cost on the job rather than a particular time we allow a one-hour window due to unexpected delays, traffic, and weather circumstances, in scenarios where your cleaner will be later than 1 hour, we will contact you with an updated ETA.

You are not charged until after the cleaning has been completed.

We offer the following three options:

1. Month to month service.

2. Six-month service 5% discount.

3. Twelve-month service 10% discount.

Cleaning Questions

Because every home and client is different we offer customizable plans. When we meet we will discuss what items you want cleaned at to what level. Offering customizable cleaning plans allows us to meet the budget needs of most clients. 

We are a full home cleaning service that offers a range of cleaning options and schedules to meet the needs of most clients. Rather you are looking for a pre/post event clean up, move in/out or recurring maid services we’ve got you covered.

Generally, our cleaners work in teams of two during routine cleanings. Deep cleans and one-time cleaning could require more assistance. However, if you prefer only one cleaner we would be happy to accommodate you.

Absolutely. The cleaners go through a screening process that includes a police background check, drug screening, and in-person interviews. We also require significant training. Not only do we conduct background checks of all our employees, but our employee policy prevents us from hiring anyone with a felony, sexual, theft, drug, domestic, or assault charges.

You, your family, and property’s safety is our first priority.

  • Licensed
  • Insured
  • Bonded
  • Drug Screened
  • Criminal
  • Background
  • Checked
  • Drug Screening
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